Shipping and Returns

How long will my order take to ship?

Order in the US will usually take 2-5 days to ship after production is finished and is shipped out. Other countries pls allow up to 1 month. Please patient for production to finish, times may vary but usually never takes over 1 week.

What countries does Pluggnb Lounge ship to?

We are able to ship to most countries; however, shipping is not offered to Guadeloupe, North Korea, Russia, and Ukraine.

Does Pluggnb Lounge accept returns or exchanges?

Returns and exchanges are not supported if you have ordered the wrong size, color, or simply changed your mind. However, in case of a damaged product or a manufacturing error, we offer a free replacement or a refund if you contact us within 30 days of product delivery. Note that if the order shipping details were incorrect, or if you ordered the wrong size or color, Pluggnb Lounge will not be held responsible and will not offer replacements or refunds. You are responsible for entering the correct information.